Shipments and returns

Shipment Fees

   Packages are generally dispatched within 2 days after receipt of payment and are shipped via Kayunara logistic. 

   Free shipping only available for JABODETABEK only via Kayunara Logistic. 

   For shipment outside JABODETABEK an additional cost will be applied, so please contact us for shipment outside JABODETABEK. 

   Shipping fees include handling and standart packing fees as well as postage costs. Handling fees are fixed, whereas transport fees are vary according to total weight and location of the shipment. 

   For shipment with extra care such as crating and insurance an additional cost will be applied ( Mostly this applied only for shipment outside JABODETABEK) , Our team will inform the cost by email before you proceed the payment. 


   NO Return, No Refund and cancellation after you proceed 70% Down Payment. 

   We offer production warranty valid for 30 days, after 30 days service charge will be charged. (Please check goods condition upon delivery) . 

   Production based on approved quotation. Any changes after production will result in additional costs.